Right brought myself Dazzle Platinum i ordered it yesterday night got it this morning.

It say's to install the .. pinnacle software .. so i insert the disk and try to install then .. i quote .. Say's..

Setup cannot find a compatible version of Pinnacle Studio on your system. Setup will not exit.

The disk is supposed to install it? .. Any help..

25k vbux points to the most helpful.

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Is there any other disks?

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There should be 3. Make sure it's the yellow one you're using.

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I have no clue really but
is ur dazzle compatible with ur pc lol i repeat no clue
25k plzz lol oj

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Are you on vista? If so try running in compatibility mode with Windows XP SP2 and as Administrator.

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I have had this problem before, but mine did this cause i had a previous version of Studio and an older dazzle capture card installed on my laptop, what I had to do is go through all the folders on the harddrive that had anything to do with the previous version on there and delete eveything that had to do with the older version, if you have a problem deleteing everything out use Safe Mode, I had to do this in order to get everything deleted, I have Vista and thats what I had to do to get 10.0 installed to get to 10.8 upgrade to install and it works great after I had to download three patches for it to make it work on Vista, if that does not work I have no clue, thats if you had a previous version of Pinnacle Studio installed or a older Dazzle

uninstall the old one,check all sub folders that it may leave behind,run a reg cleaner and look for any thing that's left of it an wipe.
go to Dazzle Platinum web site or try and find a demo/trail verson latest one install that try it out and if it works ok add the serial to it that came with the retail one you brought
hope this helps

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